2018 Emergency Relief Training Program

Matrix are rolling out the 2018 ER training program between March-May 2018.  The training is for volunteers and staff who work in the Emergency Relief sector e.g. providing immediate financial and/or material support to people in financial crisis.  The training has been funded by the Department of Social Services.

The training is FREE, and only available for a time limited period.  Participants may register for face to face training for a single day or two days.

Topics on offer include:

·      Communication, Connection & Financial Self-Reliance

·      Communication, Connection and Challenging Situations

·      Assessing for Emergency Relief with Understanding and Respect

·      Assessing Complex Needs and Managing Challenging Situations

·      Cultural Competence and Building Financial Resilience

·      Cultural Competence and Self-Care

The training schedule will be going out to all agencies on our Emergency Relief contact list.  If you wish to be added to that list please email your interest to training@mobct.com.au.

Click on the links below to access the current training calendar for your State/Territory.

The face to face training has been completed for this contract, the training modules are available to be completed online via our training portal. To access the courses online please click here: Online Learning

If you would like to access further training like this for your organisation please contact us at training@mobct.com.au or on 1800 628 749.


Regional Victoria

ER Worker Training Schedule


Metro Victoria

ER Worker Training Schedule



Northern Territory

ER Worker Training Schedule



ER Worker Training Schedule


New South Wales

ER Worker Training Schedule



Western Australia


Australian Capital Territory

ER Worker Training Schedule


ER Worker Training Schedule



South Australia

ER Worker Training Schedule