Training Courses

Matrix on Board Training have a range of accredited and non accredited training courses supporting our students to gain full qualifications or skill sets to enhance their professional development. Our current courses are listed below.



Financial Literacy Education

This course has been developed specifically for frontline community services workers who need to educate their clients in managing money and is delivered online via our learning portal. We focus on values and attitudes to money, the role of money for clients, money management behaviours, identifying needs of clients and communities and running education sessions.

FLE is a nationally accredited skill set. Skill sets are developed for workers who hold a community services qualification (CIII or above) or have significant sector experience and are looking to build on their current skills and knowledge as part of their professional development.



Certificate II in Business

This course is designed to support individuals who need to learn basic and practical office skills, such as answering the phone in an office setting, operating a photocopier, introduction to computers in the workplace, sending and receiving emails and creating workplace documents.



Certificate II in Community Services

This course is designed to support individuals who are entering the community sector and who need to learn basic and practical skills for working in a community organisation. Such as; communicating in the community services industry, dealing with diversity, greeting clients and responding to needs. We also focus on the skills employees require in organising their workload, dealing with workplace problems, digital literacy, technology and the internet.



Certificate III in Community Services

This course builds on the skills and knowledge of an entry level worker (Certificate II) in the community services sector. We focus on the core industry skills of communication, networking, working with clients and diversity and also managing personal health and wellbeing in the working environment. Matrix offers three separate elective streams focusing on Youth Work, Case Work or Financial Literacy Education with units of competency chosen to support these areas of work.