Accredited Training for Financial Capability Workers

Financial Literacy Education


Financial Literacy Education Skill Set (CHCSS00077)

The Financial Literacy Education course is a nationally accredited skill set suited for workers in the Financial Capability sector. The units covered in the skill set can contribute to the Community Services qualification at Certificate III level or higher. You can study the skill set three ways; online, online and face to face, or, if you have long term experience in the sector you may be eligible for Recognition of Prior Learning (RPL).

This skill set is aimed at workers who are dealing with clients facing issues with their day to day finances and those who are at risk from increasing debt.

The course offered by Matrix on Board Training is suited to workers from all backgrounds. However, it has been specifically designed for people with indigenous backgrounds or who work with indigenous communities.

The course provides underpinning knowledge and skills for workers to provide basic financial literacy education including understanding client’s money values and the meaning of money to others, successful money behaviours to help clients with budgeting, credit and debt, and preparing money management education sessions.

There are three units of competency within this skill set. All units must be completed to achieve this skill set.

CHCEDU005 Work with clients to identify financial literacy education needs

Learn about working with groups and individuals within the community sector to help them identify their financial literacy education requirements.

CHCEDU006 Improve clients fundamental financial literacy skills

Learn how to provide education for groups and individuals to strengthen fundamental financial literacy skills in order to address their identified needs, goals and priorities in relation to their personal financial management.

CHCEDU007 Provide group education on consumer debt and credit

Learn how to explain and educate groups and individuals on credit options, common types of debt and strategies to avoid or reduce debt and complaints and hardship provisions.

Entry requirements

This course has no formal educational requirements but we require that students must be 18 years or over when the course starts and complete a pre-training review.

Online study requirements

This course is delivered online and students must have the correct system requirements for our online platform. These are supported across Windows, Mac OS, iOS and Android.

The online system requirements for viewing interactive content are set out below.

Flash Player - latest version where possible (, and one of the following browsers in the latest or prior version:

  • Google Chrome

  • Internet Explorer

  • Safari 

  • Firefox

  • Edge

Cookies and JavaScript should be enabled for logins to work.

Pre-training review

To assist us and our students in determining whether a course is suitable, and if there are any additional supports required we assess all students language, literacy and numeracy by asking you to undertake a review prior to your enrolment.

Online Course details

The skill set is delivered via our elearning site, mobtraining. The learning resources are provided within the online system and the theoretical assessment is completed and submitted after working through each of the units’ learning materials.

  • The duration of the course is approximately 3-4 months

  • Assessments are conducted partially online and through a practical project

  • You will receive a statement of attainment on completion of the units.

Enrolments are taken throughout the year. Please contact 1800 MATRIX (628749) for more details or START HERE

 For further information, download our course outline.

Online and Face to Face Course details

You’ll start your course via our elearning site, mobtraining. The learning resources are provided within the online system with some assessments. The remaining assessments are then completed face to face in a one day workshop.

  • The duration of the course is approximately 2-3 months

  • With a one day face to face workshop

  • You will receive a statement of attainment on completion of the units.

Please contact 1800 MATRIX (628749) for more details and to register your location.  For further information, download our course outline.

RPL and credit transfer

We recognise statements of attainment issued by other training organisations from students and will provide credit transfers for units that have already been completed.

We also offer recognition of prior learning (RPL) for the units we offer within this course. For more details on RPL and how to apply please download our Guide to RPL handbook.

Fees and Charges

There are three ways to study the Financial Literacy Education Skill Set:

Study Online, at your own pace: $960 per person. Start here -

Online and 1 day face to face in (most) capital cities: $795 per person. Class sizes are limited. Call us on 1800 MATRIX (628749).

Recognition of Prior Learning: $485. Chat to us, to see if you’re eligible 1800 MATRIX (628749).

Other Fees

For re-issuing Certificates and Statements of Attainment students will be charged $50.00 per document required. Payment is required prior to the documentation being re-issued.


This course is part of the Community Services training package and on successful completion of all the required units you will be issued with a Statement of Attainment.

Study pathways

Completion of a skill set provides students with additional and specific skills development to support their job roles. Already qualified students may choose to progress their learning pathway with more specific training via skill sets. For others, the financial literacy education units can provide progression (and maybe credit) onto a number of Certificate III or IV qualifications in the Community Services package. There are many options at this level, take a look at the website for further information about career progression and personal study and see what interests you.